FAQ
Frequently Asked Questions
Have a question? You’re in the right place. If you don’t find your answer here, please contact us and we’ll be happy to help.
Ordering & Lead Time
How far in advance should I place my order?
We recommend ordering as early as possible, especially for events with a specific date. Processing time varies based on the size and complexity of your order. Please include your event date when ordering so we can plan accordingly.
How long does production take?
Production time depends on your order quantity and whether personalization is included. Larger and personalized orders require additional time. We will confirm your estimated timeline when your order is placed.
Can I place a last-minute order?
Please reach out before placing a last-minute order so we can confirm availability and whether your timeline is possible. We will always do our best to accommodate you.
Teddy Bear Candle Favors
What colors are the teddy bear favors available in?
Our Teddy Bear Baby Shower Favors are available in Blush Pink, Baby Blue, Warm White, and Soft Yellow.
Can I mix colors in one order?
[To be confirmed — please contact us for mixed-color orders.]
What is included with each teddy bear favor?
Every favor includes a handcrafted teddy bear candle, an elegant window gift box, twine ribbon closure, and a thank you gift tag — ready to gift.
Are personalized labels available?
Yes. Add a personalized label for +$1.50 per favor. You can personalize with a baby name, event date, or thank you message. Include your label wording in the order notes at checkout.
Is there a minimum order quantity for favors?
[To be confirmed — please contact us.]
Candle Flower Bouquets
What occasions are candle flower bouquets designed for?
Our candle flower bouquets make beautiful gifts for birthdays, bridal showers, baby showers, housewarmings, real estate closings, congratulations, client gifts, and any meaningful celebration.
Can I customize the colors of a bouquet?
Yes. Custom color combinations are available. Please visit our Custom & Bulk Orders page to share your preferences and occasion details.
How long do candle flower bouquets last?
Unlike fresh flowers, our candle flower bouquets are designed to be displayed and enjoyed long after the occasion. They make a lasting keepsake as well as a beautiful decorative piece.
Bulk & Custom Orders
Do you accept bulk orders for events?
Yes. We welcome bulk orders for baby showers, weddings, bridal showers, birthdays, and other celebrations. Please visit our Custom & Bulk Orders page to share your details and we will follow up with availability and pricing.
What is your bulk pricing for teddy bear favors?
Our quantity pricing for teddy bear favors is as follows:
| Quantity | Price Per Favor |
|---|---|
| 1–24 | $17.99 |
| 25–49 | $16.99 |
| 50–99 | $15.99 |
| 100–149 | $14.99 |
| 150+ | Request a Custom Quote |
Can I order more than 150 favors?
Yes. For orders of 150 or more, please visit our Custom & Bulk Orders page to request a custom quote.
Can I get a personalized label or message on bulk orders?
Yes. Personalized labels are available for +$1.50 per favor. Please include your personalization details when placing your order or through our custom order inquiry.
Upgrades & Packaging
What packaging upgrades are available?
In addition to the standard window gift box included with every favor, we offer:
- Satin Ribbon Upgrade — +$1.50 each (available in Blush Pink, Baby Blue, White, or Champagne)
- Premium Favor Bundle — +$3.00 each (includes personalized label, satin ribbon, and premium gift presentation)
Upgrade pricing will be confirmed before publishing. Please contact us to discuss options.
Shipping & Pickup
Do you offer local pickup?
Yes, local pickup is available. Please select your preferred option at checkout or mention it in your order notes.
Do you ship orders?
Yes, we ship orders. Shipping options and timelines will be shown at checkout. Please factor in both production time and shipping time when planning for your event date.
Do you include gift messages with orders?
Yes. If you would like a gift message included, please add it in your order notes or through our custom order form.
Products & Materials
What are the candles made of?
[To be confirmed — please contact us for specific material details.]
Are the candles scented?
[To be confirmed — please contact us for current scent options.]
What is the burn time?
[To be confirmed — please contact us for product specifications.]
Changes & Cancellations
Can I make changes to my order after it is placed?
Please contact us as soon as possible if you need to make changes. We will do our best to accommodate changes before production begins. Once production has started, changes may not be possible.
Can I change my event date after ordering?
Please contact us as soon as possible. We will do our best to accommodate updates before production begins.
What is your cancellation policy?
Please reach out directly to discuss cancellations. Because our products are handmade to order, cancellations may be subject to limitations depending on where your order is in production.
Handmade Variations
Will my candles look exactly like the photos?
Because every piece is handcrafted, slight variations in color, texture, and finish may occur. These details are part of what makes each candle unique and genuinely handmade. We take great care with every order to ensure a beautiful result.
Candle Care & Safety
How should I store and care for my candles?
- Store in a cool, dry place away from direct sunlight
- Keep away from children and pets
- Never leave a burning candle unattended
- Trim the wick before each use
- Keep away from flammable materials
- Place on a heat-resistant surface when burning
Still have a question? Contact us and we will be happy to help.